They consider these steps possible fraud and request an investigation. The player away from Kazakhstan obtained an unexpected account take off and loss of balance in order to mistakenly attaching the wrong document to have verification. Even after attempts to give best personality, the new local casino try decreasing now offers. The brand new problem is actually refused while the player breached the brand new gambling establishment terms. The gamer from Brazil knowledgeable account deletion for the Ice Casino apparently as opposed to reason, even though their membership try affirmed.

Athlete not able to withdraw payouts.

The player got as the taken the cash and you may gotten her or him. The challenge on the live black-jack video game would be to getting treated independently amongst the user plus the local casino. The gamer away from Poland, a verified and normal consumer, are not able to withdraw PLN 15,100000 acquired out of a jackpot. Even with bringing income tax documents and proof a career, the newest gambling enterprise canceled the new percentage and you may erased the newest registered data files. After resubmitting the fresh data files and you can calling help, the brand new player’s data were recognized, plus the detachment is actually canned.

Grievances from the related Thunderbolt Local casino

The player out of Switzerland expected a withdrawal less than two weeks https://happy-gambler.com/gemix/ before submission so it criticism. The player out of Brandenburg has expected a withdrawal below two weeks ahead of submitting which problem. The gamer from the You asked a detachment two weeks before submission that it ailment. The brand new local casino did not respond to that it complaint, which are finalized since the ‘unresolved’. After the casino’s demand in order to reopen the brand new ailment, i hit out over the gamer and you can requested the verification out of percentage bill. The fresh local casino had hoping you that the payment got already been canned.

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Although they was advised that the demand would be expedited, there are zero percentage, and the pro continued to discover repeated waits and you will excuses. The issue remained unresolved as a result of the player’s not enough impulse to inquiries in the Problems People, and that lead to the new rejection of your own complaint. The ball player of Greece have effectively generated two withdrawals from Immerion Gambling establishment but face issues with his third detachment from 400 USDT. The brand new gambling establishment expected KYC verification to the November 6, 2024, and even after entry the necessary documents, he has maybe not gotten an improve following guaranteed 10 working days. The gamer away from Sweden has been looking forward to 2 weeks in order to withdraw profits just after deposit money. Despite numerous attempts to withdraw, the newest requests is rejected, and help features expanded the fresh remark several months no condition provided.

In accordance with the twenty six reading user reviews out of Rollino Gambling establishment within databases, it’s got a detrimental Member feedback rating. Speak about one thing associated with Vegasino Local casino with other participants, display their opinion, or get answers to the questions you have. I did not discover Vegasino Local casino for the one associated gambling enterprise blacklists. That it point tend to talk about the importance of cellular compatibility and also the unique advantages you to definitely mobile casino betting offers. Harbors LV isn’t far trailing, enticing people that have a great 100percent match extra to 2,100, as well as the charm away from 20 free spins.

The gamer from Germany is actually upset to the gambling enterprise’s RTP (Go back to User) and her account is actually after finalized. The gamer away from Ireland has already established a scientific glitch having an excellent suspended lesson. We’ve rejected so it criticism within our program on account of shortage of facts. The gamer from Germany is let down your gambling enterprise prohibited certain game instead of past see.

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The issue is solved, and you can she affirmed receipt out of her finance. The player requested adherence on the stated words for a secure sense. The challenge is resolved if we intervened, top the newest local casino to procedure a withdrawal of 1500€ promptly, and that increased the newest detachment rate. The player verified pleasure on the benefit and you may experienced the case finalized. The ball player from Sweden have requested a withdrawal away from €3000 inside the around three pieces and you may finished all the verification.

Moshe Rosenberg

CEO

Moshe leads the team
Dataphone’s fearless leader, Moshe oversees all operations with a hands-on approach. He is passionate about coming up with new solutions in the field of VoIP and implmeenting new technology that keeps Dataphone a step ahead. The precursor to Dataphone, Data Day, gave Moshe a strong background in ERP Implementation.

Moshe always stays focused on the big picture and actively searches for new and improved solutions. The most important thing to him is simplifying his customers' workflow. When Moshe isn’t at work, he’s enjoying time with his family, or learning about new updates in the world of technology.

Ahron Greenberg

CTO

Ahron sees the big picture
As CTO of Dataphone, Ahron oversees the software design and implements new technologies for the company. He guides us on broadening the company’s scope, making new services accessible to Dataphone customers. He is the expert at defining our process of architecting failovers, and our customers rely on his ingenious solutions. He guides the software team in VoIP and development with patience, leadership, and skill.

On top of his skills at coding, problem-solving, and debugging, he’s an exceptional communicator. With years of experience, including 3 at Dataphone, Ahron brings a wealth of knowledge and expertise to the team.

Ahron spends his spare time with his family, learns about new technologies, and actively contribute to open-source projects, fostering innovation beyond the workplace.

Maqsood Ahmed

Full Stack Developer

Maqsood crafts the code
As a Full-stack developer at Dataphone, Maqsood tackles both backend and frontend development.. Maqsood’s excellent performance at Dataphone is driven by his love of learning new things.

Having worked over four years as a full stack developer in other companies before joining the Dataphone team, Maqsood appreciates the collaboration and teamwork that his job involves.

Beyond coding, Maqsood unwinds by watching movies and spending quality time with family. Weekends might find him taking small trips and trekking adventures.

Erick Orellana

Customer Onboarding Specialist

Erick sets you up for success
Erick handles onboarding for new clients at Datphone, walking them through the entire process and ensuring seamless transitions. With his meticulous management, problem-solving prowess, and attention to detail, he’ll aim to get you up and running with little to no downtime. Erick has worked in customer and tech support with many companies, including Dell, Sony, and Google, netting him over 15 years of experience. Clients appreciate Erick's personalized attention and commitment to their satisfaction.

When not helping customers, Erick enjoys family time with his two teenagers, playing basketball, and beating his record in video games. People are often surprised to learn that under his calm nature lies a passionate Heavy Metal fan!

Omar O.

VoIP Support Specialist

Omar solves your headaches!
Omar is our tech support expert at Dataphone, helping customers with migration, deployment, and installation for the past three years. Formerly at Google Tech Support and other phone service companies, Omar brings eight years of technical experience in networks, servers, and phone service to his job.

Known for his fast but meticulous approach and customer-oriented style, clients value Omar for his familiarity with their setups and his commitment to earning their satisfaction with prompt, effective solutions. Omar always makes sure to test every setup he creates, ensuring they are error-free. He’s also a true team player who gladly lends a hand to his colleagues, and treats their clients like his own.

Outside work, Omar enjoys family time, hitting the gym, and watching classics.

Manny Portillo

Tech Support Specialist

Manny gets you sorted!
Manny provides tech support for customers and has a rapport with many of them. When clients call, they appreciate reaching a knowledgeable professional who understands their needs and resolves their issues promptly. With prior experience at Google Tech Support, Manny brings efficiency and a no-nonsense approach to problem-solving.

Most satisfying to Manny is collaborating with his colleagues and working as a team. He loves to give his clients the royal treatment, creating loyal repeat customers.

When not busy solving issues and helping customers, you’ll find Manny taking care of his daughter and sharing his love of tech with her. He also enjoys music and movies and hanging out at the park.